Hoistaway.com has made it affordable and economical to purchase your boat lift and docks online.

Boat Lifts, PWC Lifts and Docks.

All orders are shipped either by the Old Dominion Freight Lines or by the factory. We offer shipping to the lower 48 states all of which have extremely low flat rates. The following 37 states have 100% full shipping coverage for residential delivery (your home or cottage) Alabama, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, and Wisconsin.

If you live outside these states, Hoistaway.com can arrange shipping to a terminal in your state, to place an order please contact a sales representative to arrange the logistics. We offer the same competitive rates in all the lower 48 states.

How shipped:

All hoists and docks are shipped unassembled (broken down) and strapped to a wooden pallet. Assembly is required.

Shipping requirements:

1) You must be present for delivery; the purchaser must sign to accept delivery.

2) You are responsible to unload the truck. It is not the driver’s job to unload the truck. The driver cannot assist beyond unloading the truck.

3) You will need something to cut the metal bands “strapping” such as “tin snips” in order to unload the palette by hand. Please have tin snips on hand for delivery.

4) Items are heavy and will need at least two people to unload the truck. For dock deliveries, it is wise to have 4 people to carry 1 piece of dock.

5) Gloves are recommended due to rough and sharp edges.

Fulfilling orders is estimated to be from 3 – 7 business days. The processing is dictated by availability and transaction time. If a back order does occur Hoistaway.com will make your order a priority and should be cleared up within a week’s time.



Refunds:

As long as the shipment has not been picked up by the Freight Line Company, Hoistaway.com will refund 100% of your money.

Cancellation:

As long as the shipment has not been picked up by the Freight Line Company, Hoistaway.com will refund 100% of your money. A cancellation after shipment is in route, the customer is responsible for all shipping costs back to the manufacturer. Hoistaway.com absorbs shipping costs in order to offer flat rate shipping, therefore, the rate that customers are charged for shipping is a discounted rate. Return shipping costs will cost the customer more than Hoistaway.com charges.

Exchanges:

Hoistaway.com will exchange items only if the items have not been in the water, discolored, tampered with, modified, or used. The customer is responsible for shipping the items back to the factory and is responsible for the actual shipping charge back to the customer. See Cancellation requirements.

Returns:

Hoistaway.com will accept returns only if the product has not been in the water, discolored, tampered with, modified, or used, simply put in “new condition.” All returns must be package the same way they were received, when shipping back to the factory. The customer is responsible for any missing, lost, or damaged pieces.

*Please note when customer is responsible to pay shipping, the customer is responsible to pay the actual cost of shipping, NOT THE FLAT RATE which Hoistaway.com advertises.

*All items shipped back must be packaged the same way they were received. Customers are responsible for damaged and missing pieces.



SATISFACTION GUARANTEED Our goal is to satisfy our Customers... by Exchange or Refund

Frequently Asked Questions:

Question: What Lift is right for me?

Answer: You first want to get a lift that will operate for you, in order to do this you have to have the right size, check your boat’s weight, add in the weight of fuel, equipment and maybe some people, this number tells you what weight capacity you need. The second dimension you need to consider is the width of your boat. This number is also known as the “Beam.” To determine the beam of your boat, this can be found in the owner’s manual of your boat or NADA website. The rule of thumb is that you want about 18” or more of clearance; this gives you 9" on either side. Keep in mind, if ordering your lift with Full Length Centering Guides, the Guides are approximately 6" wide on each side. Now you know how much capacity you need and what size width. Sometimes people decide to upgrade boats, so getting a larger rather than a smaller lift might be a better idea.

Any other questions or concerns, please contact Hoistaway.com at 248-863-8734.